I like stuff they where very friendly, food and clean was excellent, The serene environment, sumptuous meals, clean pools and proximity to the ocean. Now $113 (Was $̶1̶9̶8̶) on Tripadvisor: Sarova Whitesands Beach Resort & Spa, Kenya. Dear Guest, Our property is located right next to the beach and you will not need to use other means to access it. Staff were friendly too. Booking not found – double-check your booking number and PIN then try again. The conference facilities weren't great either, we kept requesting daily for extension cables to charge our computers and not a single one was provided during the duration of our stay. We will thank all teams for putting in such great effort and again we applaud you for sharing your feedback with us, especially since you have greater understanding of what hospitality is all about. There was a problem loading the reviews. endless drinkable water ! The prices of rooms in major hotels have fallen by up to a third ahead of the Christmas festivities due to the Covid-19 restrictions that have disrupted travel. We look forward to your return in the near future and to giving you a memorable stay whilst exceeding your expectations once again . Our guests will always find the most tailored option to make their stay in Mombasa the greatest one of them all. We will work towards better training of our staff to ensure we improve on our service responses and delivery to all our guests We wish to take this opportunity to thank you for your candid feedback and urge you to keep in touch with us so we can track details of your next visit. What the exact difference is between a room with Breakfast, Lunch and Dinner and an All Inclusive? Lock in a great price for Sarova Whitesands Beach Resort & Spa – rated 8.3 by recent guests! Please try again. Free breakfast is available daily. Rea Vipingo. We thank you for the continued support and looking forward to hosting you again in the not so distant future. Don’t include any personal, political, ethical, or religious commentary. The pools are nice, and the food was amazing.”, “I like stuff they where very friendly, food and clean was excellent”, “THE RECEIPTION WAS EXCELLENT. Cocos Beach Bar has an open-air disco. Thanks! Our HR team will recognize each one of them to ensure they continue providing excellent services to all our guests. When would you like to stay at Sarova Whitesands Beach Resort & Spa? Taxes and fees that are shown are estimates only. Beachfront. Room service honestly exemplary award would go to Daniel, who was a daily welcome ensuring timely on the clock routine room comfort . If your plans change, you can cancel free of charge until free cancellation expires. See 1,814 traveller reviews, 1,529 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in Kenya and rated 4 of 5 at Tripadvisor. Thank you for your inquiry Nice staff ! Click here to read post guidelines. See 1,800 traveler reviews, 1,519 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 … The most helpful contributions are detailed and help others make better decisions. Children 6 and above are considered adults at this property. … Is Sarova Whitesands Beach Resort & Spa located near the city center? Now £89 on Tripadvisor: Sarova Whitesands Beach Resort & Spa, Kenya. I carried what I could and proceeded to check out at the reception where the lady was very apologetic and sent someone for my remaining bags- believe it or not 20 more minutes and my bags were nowhere to be seen and even my Uber driver decided to disembark my hand luggage and left. Absolutely 5 stars hotel! Which popular attractions are close to Sarova Whitesands Beach Resort & Spa? relax and comfortable environment ！ value free afternoon tea! How to get to Sarova Whitesands Beach Resort & Spa from Moi International Airport, Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Best Regards, The pools are nice, and the food was amazing. Hello, is it possible to stay 3 people in this room, either sleeping on the couch of by adding an extra bed? All cribs and extra beds are subject to availability. Mary Nthenya, Food: Cancellation and prepayment policies vary according to accommodations type. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Only a customer who booked through Booking.com and stayed at a specific property can write a review. very near the Nyali shopping centre and city mall, Uber ( US2-2.5)one way! Bathroom features (shower, bathtub, etc. Booking.com’s role is to be a feedback distributor for both guests and properties. Irish, Any Soft or Alcoholic Drinks are not included on the Full board package and extra costs may be incurred when purchased. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Are there opportunities to exercise at Sarova Whitesands Beach Resort & Spa? You can request this in the next step. very near the Nyali shopping centre and city mall, Uber ( US2-2.5)one way! Great service from all staff, an array of fresh and tasty food, the food booths during the season were a great idea, esp for the kids. Indian, Please inform Sarova Whitesands Beach Resort & Spa of your expected arrival time in advance. Sarova Whitesands Team. After their trip, guests tell us about their stay. To see correct prices and occupancy info, add the number and ages of children in your group to your search. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Thanks! Free private parking is possible on site (reservation is not needed). See 1,814 traveller reviews, 1,529 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in Kenya and rated 4 of 5 at Tripadvisor. We do not allow drinks and Food from outside at the property. Mediterranean, We have seen your feedback and are very grateful for the sincere appreciation of numerous staff members. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. If you stayed at this property through Booking.com, you can write a review. Top room amenities include a minibar, air conditioning, and a flat screen TV. That's how we know our reviews come from real guests who have stayed at the property. I trust that our line up of great artists including sho madjozi over the new year was exciting and met your expectations. A fully equipped wellness and fitness club with state-of-the-art fitness equipment, a PADI diving centre and a host of water sports, like snorkelling and jet skiing are also available. Please enter the dates of your stay and check what conditions apply to your preferred room. Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,794 traveller reviews, 1,500 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … You can only leave a review within 28 days after check-out. They will receive due recognition and appreciation from management for such commendable effort. We welcome you to visit our property and enjoy refreshing African Hospitality. Very sweet people. Thank you for your inquiry. Please note that all Special Requests are subject to availability and additional charges may apply. It features 4 outdoor swimming pools, 3 restaurants and a beachside nightclub. The food at the Pavilion restaurant was actually great but the service was wanting as the place was crowded and the waiters seemed overwhelmed. Read more, “The staff were friendly food was amazing and the whole hotel everywhere is very clean. A host of water sports are also available. You have said it all and we wish to thank you for such a great review of the property and our staff, So glad to note you had the most wonderful time of your life and extremely pleased to see that we shall be highly recommended for future visits to others in you circle of friends and acquaintances . For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. Lastly, my check-out was equally dramatic- I called the reception to request an extra hand to help with my bags and they happily obliged...20 minutes later I was still waiting for someone to show up. I however liked that they provided masks and hand sanitizers to the patrons. It comes equipped with a satellite TV a mini-bar and tea-and-coffee-making facilities. Very sweet people. ), Special diet food available (vegetarian, halal, kosher, etc. very near the Nyali shopping centre and city mall, Uber ( US2-2.5)one way! Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. I do take note of your appreciation of our animation activity the dance kitchen and memory game performed by Michelle Cherop ( Cherry) . Your current language is English (US). Very sweet people. What food & drink options are available at Sarova Whitesands Beach Resort & Spa? This is the version of our website addressed to speakers of English in the United States. This allows us to verify that our reviews come from real guests like you. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. Kind regards Francis Msengeti General Manager, Memorable Christmas,Amazing facility and even more Amazing staff, A beautiful place to be,the hospitality is on another level.We were really impressed with the great customer service at the resort.They all went beyond and above ensure we were well taken care of. Staff were friendly too. The great service started from the moment I was picked up at the airport. Nearby attractions include Nakumatt Nyali (0.3 miles) and Vicktina tours & safaris (0.2 miles). Operations and admin director at Coco Jambo restaurants Nrb. Each air-conditioned room at Sarova Whitesands offers ocean, pool or garden views. Reach out to us and we will arrange it. We look forward to hosting you again in the not so distant future Kind regards Francis Msengeti General Manager, I had the most incredible time during my stay at white sands resort. Top Location: Highly rated by recent guests (8.9), Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, 끸 All distances are measured in straight lines. Actual travel distances may vary. Sarova Whitesands Team. Please see our partners for more details. Booking.com does not accept responsibility or liability for any reviews or responses. It is an older property that adds character, and very well maintained. Dear Guest, Sarova Whitesands Beach Resort & Spa Features, Malindi Road, Bamburi, Mombasa 80101 Kenya, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Sarova Whitesands Beach Resort & Spa takes special requests – add in the next step! Is parking available at Sarova Whitesands Beach Resort & Spa? Best Regards, For now swimming is only open to Resident guests. For dining and entertainment, guests can choose from our themed superb restaurants, the trendy and chic Lido lounge or the exclusive Cocos Beach Bar, overlooking the serene Indian ocean beach. Claim your listing for free to respond to reviews, update your profile and much more. We wish to thank you once again for your loyalty and partronage and looking forward to hosting you again in the near future. The only way to leave a review is to first make a booking. We are deeply grateful for the appreciation you have accorded to us for great customer service all round , upholding covid 19 protocols, food variety in our superb gardens which were set up as dinning options in different venues every day . Asian, Best end year party ever! Contributions should be travel related. Respect the privacy of others. sarova whitesands beach hotel bamburi, sarova whitesands beach resort and spa, whitesands hotel mombasa. I was much overjoyed by the dance kitchen & memory game conducted by an animator CHERRY (Michelle Cherop) her service was Sterling, Tremendous accompanied by dedication & Tenacity Gracias, Dear Guest, Happy new year and greetings from Mombasa. Near Haller park ! We recommend calling ahead to confirm details. Proper COVID related protocols were in place. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. Dear Guest, Happy new year ! ), Couples policies (are unmarried individuals allowed? They're also applicable regardless of the comment's tone. Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,814 traveller reviews, 1,529 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … Now $113 (Was $̶1̶9̶8̶) on Tripadvisor: Sarova Whitesands Beach Resort & Spa, Kenya. Own or manage this property? Promotional content will be removed. Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,789 traveller reviews, 1,499 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … Vipingo Ridge is a destination for everyone who enjoys the best life has to offer. eyes on an attendant during my entire stay. sarova whitesands beach hotel bamburi, sarova whitesands beach resort and spa, whitesands hotel mombasa. Dear Guest, Book your next beach holiday at the famous Whitesands Beach Resort and Spa. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. What topic(s) do you want to know more about? It is an older property that adds character, and very well maintained. Yes, Sarova Whitesands Beach Resort & Spa offers an airport shuttle for guests. We do allow day visitors to Sarova Whitesands. All we ask is that you follow a few simple guidelines. It looks like something went wrong submitting this. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. STAFF MEMBERS ARE FRIENDLY. The pools are nice, and the food was amazing. If you're still looking for more info you can send a question to Sarova Whitesands Resort We have more than 70 million property reviews, all from real, verified guests. International, do you allow drinks and food from outside. Kind Regards, Choose your currency. Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Actually, in regard to Covid-19 protocols, the restaurant was the scariest place as it was always crowded and social distancing was mainly a suggestion. Check your booking confirmation email to find your booking number and PIN. Very friendly staff, fun environment, we felt away from home. International, Reservations longer than 30 nights are not possible. Kudos to the reception team for a quick and smooth check in,Reuben our room steward who checked up on us before ,during and after his shift just to make sure we were okay.The ever smilling Katana at the restaurant for the 5* service.Last but not least is the duty manager Kenyatta who found our lost Iphone at the lounge area and managed to track us down give it back. Guests loved walking around the neighborhood! Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,792 traveller reviews, 1,500 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … Halima at reception was very accommodating and helpful during checkout - I had a very late flight and she was sure to make me comfortable without extending my stay. sarova whitesands beach hotel bamburi, sarova whitesands beach resort and spa, whitesands hotel mombasa. The hotel … Sarova Whitesands. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests are required to show a photo ID and credit card upon check-in. Sarova Whitesands Beach Resort & Spa, Kenya: See 1,802 traveller reviews, 1,519 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in Kenya and rated 4 of … Seafood, One of our top picks in Bamburi. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. We're sorry, but there was an error submitting your comment. Get instant confirmation with FREE cancellation at most properties on our site! Thank you for choosing our resort as your preferred place for your holiday. Our HR team have recognized her sterling performance that exceeded your expectation. Sarova Whitesands … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Does Sarova Whitesands Beach Resort & Spa offer any business services? The bed is draped in mosquito nets. Your specific mention of Reuben who serviced your room flawlessly, Katana who gave you 5 star service and kenyatta who found your lost iphone does not go un-noticed. Local, There are also five outdoor swimming pools with water slides, springboard and diving boards (Currently Swimming is only accessible to in-house guests) as well as a variety of exciting water sports (This are available for both in-house and visiting guests). Clean for the most part. Search the property's info and answers, or ask them a question to learn more, About Sarova Whitesands Beach Resort & Spa, Welcoming Booking.com guests since Feb 22, 2013. From food variety to service... happy faces all over. The staff were friendly food was amazing and the whole hotel everywhere is very clean. During times of uncertainty, we recommend booking an option with free cancellation. Dear Guest, Happy new year! It is an older property that adds character, and very well maintained. It was worth the investment.”, “Clean for the most part. Thank you for choosing our resort as your preferred place to stay . Great location - show map. PPS (Per Person Sharing) means cost Per Adult when sharing the Room with another. Additional sorting options might be available (by type of traveler, by score, etc...). Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The cleanliness of the facility and helpfulness of the staff”, “Nice staff ! Dear Guest, Happy new year! This goes a long way in giving motivation to all team members who put in their very best effort to delivery our service standards. 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